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FamTracker Terms of Service

Version 1.0. Effective as of 28th of March 2023. 

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Introduction

These Terms and Conditions (later; “Terms“) govern Your (later; “Customer“, “You“, “Account“, or “User“) access and use of FamTracker (later; “Product“, “Service“, or “Application“) provided by Hatfuls Oy (later; “Company“, “We“, or “Us“).

You agree to these Terms and our Privacy Policy by using the Service.

We reserve the right to update and change these Terms without prior notice. Users will be notified about the updates and changes via email and/or inside the Application as in-app notifications. By continuing to use the Service, You accept the latest Terms.

We withhold the right to terminate any Account based on violations of these Terms.

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User

  1. During registration (signup process), You must provide valid email address, and any requested information to complete the signup and become a User. 

  2. The Account is personal and may not be used by others. Creating shared Accounts is forbidden and can be removed without prior notice. As a default, general emails like marketing@example.com or info@example.com are prohibited but can be approved by Hatfuls in some cases.

  3. To register for and use the Service, You must be

    1. be 13 or older;

    2. be human (Accounts created by “bots” or through other automated ways are not allowed and can be terminated without prior notice.);

    3. have the power to enter a binding contract with Us and not be barred from doing so under applicable laws;

    4. promise that any registration information You submit to FamTracker is true, accurate, and complete, and you agree to keep it that way at all times;

    5. maintain the Account secure. We will not and cannot be liable for any loss from a User’s failure to keep their Account safe;

  4. Use of the Service for anything illegal is forbidden. User and/or Team Owner are responsible for the legality of any content or material created, uploaded, posted or shared through the Service and that they are used legally. The User must always obey all local, state, and international laws in their jurisdiction when using the Service. We are not responsible for and cannot be held liable for the User or Team’s content.

  5. The User is ultimately responsible for all content posted, shared, and any activity under the User’s account. 

  6. We will never ask for the User’s login credentials (other than through the Service to ascertain Account ownership) and will never act through the User’s account.

Subscription

  1. We offer a free version of the app with limited features.

  2. A yearly Subscription enables all the features.

  3. Downgrading your Subscription may cause the loss of features or capacity of your account. Hatfuls has no liability for such loss.

  4. We reserve the right to change the pricing at any time. Prices will remain fixed for the current Contract Period.

 

Cancellation and Termination

  1. Hatfuls has the right to block, suspend (deactivate) or terminate (delete) any account based on violations of these Terms. Hatfuls also has the right to deny any future use of the Service.

  2. Hatfuls has the right to cancel the free use of the Service at any time for any reason and any paid subscription by the end of the Contract Period by giving prior notice.

  3. Account deletion can be made on request by emailing matias@hatfulscreative.com. All content will be permanently erased when an account is deleted. Cached content may temporarily remain on our servers


 

Modifications to the Service

  1. Hatfuls Oy will make reasonable efforts to keep the Service operational and working as intended. However, maintenance or technical difficulties can result in occasional interruptions. Maintenance and modifications may be done with or without notice.

  2. We reserve the right to modify or discontinue, temporarily or permanently, functions and features of the Service and the Service as a whole.

  3. The Company is not liable to the User, Customer or any third party for any modification, price change, suspension, or discontinuance of the Service.

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General Conditions

  1. Any Service use is at the User’s and Company’s own risk. The Service is provided on an “as is” and “as available” basis.

  2. Any access to your Account is always done over a secure, encrypted connection using TLS/SSL (HTTPS). 

  3. Technical support is available via email. 

  4. The Company uses third-party vendors and hosting partners to provide the hardware, software, networking, storage, and related technology required to run the Service. Hatfuls Oy does not warrant or assume responsibility for any third-party partners and cannot be held liable for any downtime or loss caused by third-party partners.

  5. All modifications or hacks to the Service are forbidden.

  6. You are not allowed to impersonate FamTracker or falsely imply that you or any website or service is associated with the Service.

  7. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use the Service or access the Service unless otherwise agreed between You and the Company.

  8. Hatfuls Oy has the right to temporarily disable any account that significantly exceeds the intended or average usage of the Service. If possible, the Company will contact the User and/or the Owner before any actions against their account. If excessive use negatively impacts other Users, the Company may take action without notice.

  9. The Company collects and stores anonymous usage data of its users’ actions on FamTracker and the company website (www.hatfulscreative.com). The Company also collects and stores the data needed to provide the Service and any data directly provided by the User. To provide the Service, the FamTracker also stores data locally on the User’s device or internet browser (including but not limited to ‘cookies’). By using the Service, you accept and agree to the above.

  10. We do not release the data we collect to any third-party operators in any circumstance. The data is only used to improve the Service, its marketing, and its functionality.

  11. The Company does not guarantee that;

    1.  the Service or Professional Services will meet every User’s or Team’s specific needs;

    2.  the Service or Professional Services will be error-free, secure, and uninterrupted;

    3. the quality of the products, services, information, or other material purchased from The Company will meet your expectations; or

    4. any errors in the Service or Professional Services will be corrected.

  12. The Company cannot be held liable for any User’s content transmitted over various unsecured networks outside the Company’s secured network.

  13. The Company cannot be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from;

    1. inability to use the Service;

    2. the cost of acquisition of substitute services and goods resulting from any goods, information, data or services purchased or obtained entered into through or from the Service;

    3. unauthorised access to or alteration of your presentation or content;

    4. statements or conduct of any third party on the Service; or 

    5. any other matter relating to the Service.

  14. Any new feature or change to the Service and the Service as-is will be subject to these Terms. Continued use of the Service after any change to the Terms shall constitute the User’s consent to such changes.

  15. The Company has a right to enforce and exercise any section of these Terms but is in no way obligated to do so. If the Company chooses not to enforce any section of these Terms, that shall not constitute a waiver of such right or provision.

  16. Questions about the Terms should be sent to matias@hatfulscreative.com.

  17. If you want to delete your account and information, please contact matias@hatfulscreative.com

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